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0141 632 1113 sales@mannik.co.uk

Frequently asked questions

Straight answers about quotes, minimum orders, artwork and delivery. Cannot find your answer? Call 0141 632 1113 or email sales@mannik.co.uk.

Quotes and prices

Do I pay anything when I send a quote request?

No. Sending a request is free and there is nothing to pay on this website. We email you a price for each item and you decide whether to go ahead.

How quickly will I get a price?

We reply to every quote request within 2 hours. Arlene or Maxx will email you a price for each product on your list.

Why do you show a from price?

The price per item depends on the quantity, the number of print colours and the print method. The from price is the lowest price per item, at the highest quantity. Your quote gives the exact price for the quantity range you choose.

What does the price include?

Our quotes give one price per item, excluding VAT. It includes print setup and artwork. Delivery is included on most UK orders, and the quote tells you if delivery to Europe, the Scottish Highlands or the Isle of Man costs extra.

Do prices include VAT?

No. Prices on this website exclude VAT, which is added to your final quote.

Can I ask for several products in one request?

Yes. Add as many products as you like to your quote list and send them together. You will get one reply covering everything.

How do I pay for my order?

There is nothing to pay on this website. Once you accept your quote, Arlene or Maxx confirm the order details and how to pay.

Minimums and lead times

What is the minimum order?

It depends on the product. Every product page shows its minimum order, and the quantity box starts at that number. If you need fewer, send us a message and we will check what is possible.

How long does branded merchandise take?

Each product page shows a typical lead time in working days, counted from when you approve your artwork visual. If you have an event date, add it to your quote request and we will confirm what is possible before you order.

Can you meet my deadline?

Add your date to your quote request. We check it with our suppliers and confirm whether it can be met before you place your order.

Artwork

Is artwork included in the price?

Yes. Print setup and artwork are included in the price per item on your quote, and the visual is free.

Will I see my logo on the product before you print?

Yes. We send a free artwork visual showing your logo on the product, and nothing is printed until you approve it.

What file should I send for my logo?

A vector file (AI, EPS, PDF or SVG) gives the sharpest print. If you only have a JPG or PNG, send it anyway and our artwork team will advise.

Can you match my brand colours?

Send your Pantone references if you have them. We tell you which print methods can match them, and your visual shows the colours we plan to use.

What if I do not have a good logo file?

Send the best version you have. Our artwork team will check it and tell you what is possible before anything is printed.

Delivery

Is delivery included?

Delivery is included on most UK orders. Your quote tells you if delivery costs extra, for example to Europe, the Scottish Highlands or the Isle of Man.

Can you deliver to more than one address?

Tell us the addresses in your quote request and we will include the delivery options in your quote.

About Mannik

Who will I deal with?

You deal with Arlene or Maxx, who own and run Mannik, from your first question to delivery.

Where are you based?

Mannik is based at Millworks, 28 Field Road, Busby, Glasgow G76 8SE, on the south side of Glasgow. Visitors are welcome. Please call before you visit so we can make sure one of us is in.

Do you print the merchandise yourselves?

Our expert artwork team prepares your design, and our trusted suppliers print your logo and deliver your order. That keeps the range wide and the price simple.

Have you won any awards?

Mannik placed 4th in the Sourcing City Awards 2025 for distributors up to £1m, 3rd in 2024 and 4th in 2023. The awards are voted for by others in the merchandise trade.

Are you a member of a trade body?

Yes. Mannik is a member of the BPMA, the British Promotional Merchandise Association.

Not sure what to choose?

Tell us what the merchandise is for, how many you need and when. Arlene or Maxx will reply within 2 hours with ideas and prices.